We stand by every product we ship. If you are not pleased and excited by your new PlanetBox, you can return your items for a refund within 30 days of receipt.
Returned goods must be clean. You are welcome to return items to us using the shipping carrier of your choice. Refunds will be credited in the same form as the original payment. Shipping charges will not be refunded. Please email us at info@PlanetBox.com for a Return Authorization Number. Returns will not be accepted without a Return Authorization Number.