Contact Us

For General Questions and Help Ordering Our Products:

Please feel free to email us at info@planetbox.com and we will reply just as soon as we can.  We reply to each and every email we receive - if you haven't received an email back from us, please check your spam folder.  If you would rather call us, you can reach us at (844) 752-6388 (Planet8).  Our working business days are Monday-Friday, excluding holidays. 

For Quality Control Issues (if you are having an issue with your PlanetBox product):

Please email us at info@planetbox.com. Please describe your question or concern, include any pictures you can take to demonstrate the issue, and our quality control team with get back to you shortly. Email is the BEST way to contact us about quality issues as we can find your order by your email address and quickly resolve your issue.

For Media Inquiries:

Please email us at info@planetbox.com with "media inquiry" in the subject line and the appropriate person will get back to you shortly.

For Wholesale Inquires:

Please email us at wholesale@planetbox.com