Shipping & Delivery

How much will shipping cost?

All prices on the website are in US Dollars.  Shipping costs vary depending on what you are ordering and where the package is being shipped to. You can view the shipping cost in your shopping cart before you purchase and finalize your order. All costs are shown in US dollars. (Please note that all orders are final and can not be changed.)

We are currently offering free domestic UPS Ground Shipping to physical addresses in the Contiguous USA if you have $75 or more of products in your Cart, excluding taxes.  Contiguous USA is defined as all the 48 contiguous US states, which excludes Hawaii and Alaska.   Hawaii, Alaska, military addresses, international addresses and PO Boxes are excluded from the offer. 

 

Shipping to a military address or PO Box?

You must choose USPS as your shipping method if you are shipping to a military address or a PO Box. UPS will only accept shipments to physical street addresses. If you choose UPS, your package that is addressed to a PO Box may be delayed, will not be covered by any UPS Service Guarantee, and will require an address correction charge for an additional fee. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted and you must select USPS Priority Mail for these addresses.

 

How long will it take to get to me?

How long until my order leaves your warehouse?  It typically takes us 3 to 6 business days (Monday through Friday) to process an order.  When the shipping label is printed, you will receive an email with your shipment's tracking number. You can check the scheduled delivery date on the carrier's website with the tracking number. The scheduled delivery date will update once the package is scanned by the Post Office or UPS. We encourage you to keep watch on your shipment's progress so that you know when it will reach you.

How long will my order be in transit?  Our warehouse is located in Rialto, California.  UPS and the USPS give the below estimates for transit time (time between when the package is scanned by the carrier and arrives at the shipping address.)

 

Domestic Shipping Services

Shipping Service

Estimated Transit Time

UPS Ground

1 to 5 business days

UPS 2nd Day

2 business days

USPS First Class Mail

2-3 business days

USPS Priority Mail

2-3 business days

 

International Shipping Services

Shipping Service

Estimated Transit Time – subject to customs delays.

UPS Worldwide Expedited (duty/tax not included)

4-6 business days

UPS Worldwide Express (duty/tax not included)

1-3 business days

USPS Int’l First Class Mail  (duty/tax not included)

7–21 business days

USPS Int’l Priority Mail  (duty/tax not included)

6-10 business days

Will my shipment be impacted by the Coronavirus?

Carrier service availability and restrictions may change without notice. Be sure to check with carriers' status pages for the most current information. International packages may experience delays due to changing border control measures, reduced air freight capacity and local protective regulations.

 

Will I be charged extra duties or taxes?

Duties/taxes/VAT are taxes levied on imports by the customs authorities of your country to raise revenue. The taxes are not included in the shipping charge that you pay to us. The taxes are not paid through our website.

We have no control over whether your local customs officials charge you for duty/VAT and as such we bear no responsibly for these charges. You, the recipient, will need to pay them.

UPS or your local Post Office may try to call you to collect duty/VAT over the phone before they deliver your package, or they may send you a bill for the duty/VAT after they deliver your package.