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Where are your products made?

Our products are designed by us, and made for us by long-standing manufacturing partners in China. Our IcePacks are made in the USA.  When we started our company, we did an extensive search domestically in the USA for suppliers who could manufacture our product. We were unable to locate manufacturing partners within the USA who could meet our needs. The one domestic manufacturer who was willing to partner with us would have charged us a rate that meant we would have to sell the PlanetBox for $300 a piece! We share many of our customer’s concerns about working conditions abroad, and we work to make sure that the suppliers we choose to partner with provide ethical treatment to their employees and the environment. We visit our manufacturing partners regularly, ourselves, and we have our products independently tested to ensure that the materials we specify to be used in our products are indeed the materials that are used, and that they are safe materials.